Frequently Asked Questions

Most frequent questions and answers

How do I Get to Horseback Adventures?

We are located 38km West of the town of Hinton up Hiway 40 North to Grande Cache.  It is a 30 minute drive from Hinton.

For all of our hourly rides we ask that you arrive 30 minutes before your scheduled ride time. This will allow sufficient time to sign in at the office, meet your guide, go over riding instructions and be ready to go at your scheduled time. For our West Range Cabin and Wilderness Trips we ask everyone to arrive at 9am the morning of departure.

The minimum age for all of our rides is six years old. We do not allow  more than 1 person on a horse, so children must ride their own horse. If necessary, we can lead your child until they are comfortable to ride on their own.

Yes, you can. Call us to discuss what will work best for you.

Yes, Please call us at least 24 hours ahead of your planned ride date for all of our hourly rides, we do not accept in walk ins. For all other rides we require you to book in advance a minimum of 2 days before departure date.

All of our rides primarily travel at a walk. This is due to the terrain and footing that you will be riding in as well as the safety of the riders and horses. You may have the occasional trot but that is all. Insurance restricts us from doing anything more.

No, we ask that you leave your dog at home? This is for their safety and the safety of the horses and other guests.

No, we recommend you bring one if you have one. We do not provide them as they need to be fitted to each individual. Guests are welcome to wear a helmet if they have one.

We accept Visa, Master Card, E-transfer and cash. Please note that if paying by credit card there will a 3% surcharge added.

To book on any of our rides we require the following information – your name, phone number,  number of people in your party, age, riding experience, height & weight. This allows us to match each rider with the perfect horse.

Hourly Rides

we require 24 hours prior to ride for booking. We do not accept walk-ins.  A deposit is not required for hourly rides but we do require a credit card number to hold on file should you fail to show up for your ride. Your card will be charged 50% of the total cost upon failure to show.

West Range Cabin/Wilderness Adventure Rides

 For these rides a deposit of 50% of the total cost per person is required upon booking. The balance remaining is due 3 weeks prior to the ride departure date. If the booking is made 3 weeks or less from the departure date full payment is required at time of booking.

The 50% deposit is fully refundable if written notice of cancellation is received in our office 3 weeks prior to the ride departure date. If the cancellation notice is received within the 3 week period, the 50% deposit will not be refunded.

No refund will be given on any trip that is in progress. We strongly suggest guests purchase travel, health and cancellation insurance prior to their trip.

All guests departing on any of our rides including hourly must sign an indemnity waiver before trip departure. The waivers must be witnessed by a Horseback Adventure Employee. The waiver requires your full mailing address and signature. For guests under the age of 18 a parent or guardian will be required to sign as well as the under aged rider.

We do have a weight restriction, please contact us to discuss.

What To Bring

No previous horseback riding experience necessary. You just need to bring a few personal necessities, a healthy appetite and a love for the greatest display of nature you will ever see!

Everything needed will be provided except the following personal items that you will need to bring, see our suggested list below. It is essential that our guests be prepared for all kinds of mountain weather. We have had many years of experience dealing with Mother Nature, so please take our list to heart.

Be prepared for all four seasons. Clothing that is easily layered is best – you can always remove clothing if necessary, but you can’t put it on if you do not have it. Also, bring your most comfortable gear – this is not the time to break in new boots, shoes, pants or a new hat. We suggest a change of clothing for every other day as a guideline when packing for your trip.

No bedding is required for West Range Cabin trips. However a sleeping bag(rated between -10 to -20) and a thin mattress are required for the Cabin/Tent Combo trips & the Wilderness Adventure trips.

Guidelines

When packing your gear please keep in mind it is being packed in and out on horseback and the comfort of our horses is very important to us. By following the guidelines you can help us ensure that.

You must pack your gear in a soft-sided, cloth or nylon bag. It cannot have any hard edges, wheels or frames. Your gear is restricted to a total maximum weight of 30lbs (sleeping bag, pad and your duffel). It is a good idea to line your duffel bag with a garbage bag for waterproofing. You may pack your sleeping bag and mattress separate from your other gear. Your coat, rain gear, hat and gloves are to be left out of your duffel to have with you for your ride. Saddle bags are provided on the horse for these. These items are not included in the 30lb weight restriction. We reserve the right to limit the amount of weight in the saddle bags. Fanny packs (a small pack that ties around the waist) is allowed. We ask that you do not bring Day packs, Backpacks or other packs as they are hard on your back and hard on the horses back and do not tie properly to the saddle.

  • RAIN COAT & RAIN PANTS ARE A NECESSITY ON ALL RIDES
  • ABSOLUTELY NO BACK PACKS ALLOWED ON ANY RIDE

Average Temperature

Month Low High June 5oC / 41oF 19oC / 65oF July 7oC / 45oF 22oC / 71oF August 7oC / 45oF 22oC / 71oF September 3oC / 38oF 16oC / 60oF